Privacy and Cookie Policy Tallon Mortuary Specialists

1. Who We Are

Tallon Mortuary Specialists ("we", "us", "our") is a data controller under the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018. We are based at 14 Academy St, Dillonsland, Navan, Co. Meath, Ireland C15 R928.

2. What Personal Data We Collect

When you use our website or contact us, we may collect the following:

• Contact information: name, phone number, and email address (via our callback/contact form)
• Enquiry details: the nature and urgency of your query
• Usage data: IP address, browser type, pages visited, and time spent on the site (collected automatically via cookies)

We do not collect sensitive personal data beyond what is necessary to respond to your enquiry and provide our services.

3. How We Use Your Data

We use your personal data to:

• Respond to your callback or contact requests
• Provide and arrange our mortuary and embalming services
• Communicate with you about your enquiry or service arrangements
• Improve our website and user experience
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases under GDPR:

• Consent: where you have submitted a contact form and ticked the consent checkbox
• Legitimate interests: to respond to enquiries and operate our business
• Legal obligation: where required by Irish law

5. How We Share Your Data

We do not sell or rent your personal data. We may share it with:

• Trusted service providers who assist in operating our website (e.g. hosting, email), under strict data processing agreements
• Legal or regulatory authorities where required by law

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact enquiries are typically retained for up to 12 months unless an ongoing service relationship exists.

7. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data ("right to be forgotten") where applicable
• Restrict or object to processing
• Data portability where technically feasible
• Withdraw consent at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us using the details in Section 11. We will respond within one month.

8. Cookies

Our website uses cookies to improve your experience. Cookies are small text files stored on your device by your browser.

Strictly Necessary Cookies

These are essential for the website to function and cannot be switched off. They are typically set in response to actions you take such as submitting a form.

Analytics Cookies

We may use anonymous analytics tools to understand how visitors use our site. This data is aggregated and does not identify individuals. You can opt out via our cookie banner or by adjusting your browser settings.

Functional Cookies

These allow the website to remember preferences you have set to improve your experience.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of our website. For more information, visit www.allaboutcookies.org.

9. Third-Party Services

Our website is designed by DesignBurst. We may use third-party tools such as analytics platforms and social media plugins. These third parties may set their own cookies and have their own privacy policies, which we recommend you review.

10. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website is WCAG 2.2 AAA compliant and uses secure HTTPS connections.

11. Contact & Complaints

Tallon Mortuary Specialists
14 Academy St, Dillonsland, Navan, Co. Meath, C15 R928
Phone: +353 (0)86 826 8876

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Data Protection Commission (DPC) at www.dataprotection.ie.

12. Changes to This Policy

We may update this Privacy & Cookies Policy periodically. Any changes will be posted on this page with an updated date.